Job agent emails are currently not sent out

Resolved

Since 02-11-2019 job agent emails to subscribers have not been sent out. The reason is that we have been working on a new service for Job agents, that is based on new technology and will change the way Job agent are sent.
During the implementation of the service an error occured which caused for all job agent notifications to be halted and we are working as fast as possible towards resolving the issue.

We will update you as soon as the issue has been resolved.

2019-11-14 16:43 CET
We have now found the cause of the issue. An error was found in the queue function on the new job agent service and the fix will be in production after deployment on Monday, 19-11-19.

2019-11-19 10:50 CET
We can now confirm that the Jobagent is up and running again after today's deployment.

Created 9 months ago
Last updated 8 months ago
Incident Id: 56d5a247-dce5-4dee-a5b2-435e910d590f