We are upgrading our hardware to give higher performance and better response times in our applications. Due to this there can be some downtime Sunday, 16 December 2018 where the system can be unavailable between 10:00 – 13:00 (GMT+1). We are sorry for the inconvenience but look forward to provide a better platform for our customers after the upgrade.
16/12/18 10:40 (GMT+1) - Update Common database server and upgrade of database server completed. Customer databases migration are in progress.
16/12/18 12:20 (GMT+1) - Customer database migrations are still in progress
16/12/18 12:45 (GMT+1) - Customer database migrations are taking more time than expected. New time is set to 14:00 (GMT+1)
16/12/18 14:00 (GMT+1) - Customer database migration are still taking more time than expected and based on the progress, completion time will be at 16:00. We are sorry for the extra delay. Please contact email@example.com if you have questions
16/12/18 15:55 (GMT+1) - The upgrade is completed and everything are back online. Sorry for any inconvinience during the delayed downtime.
Last updated 2 years ago
Incident Id: 6013d91d-1703-48f7-9368-428bc3751f4b