System partially unavailable

Resolved

System is currently unavailable due to some network issue. We are working to resolve the issue. We will update as soon as we have more information.


Update 2018-11-16 07:37 (CET) : The issue is resolved and the system is up now.
The issue was in one of the server which was in hang state. The server is fixed now and working as expected.
Update 2018-11-16 14:29 (CET) : Just to provide some more details for the outage this morning. A database server failed to reboot after windows update due to a wrong configuration at Telecomputings Opus software. The outage was discovered 02:54, through uptrends alert. Our developer investigated the issue from 4am and eventually located the server that was failing at 6:45, and found out that Telecomputing had to manually reboot the server for us. After the reboot the candidate service was up at 7:30.

Created one year ago
Last updated one year ago
Incident Id: dd0098f5-30c4-4922-887e-eb87cf0fb46c